Privacy Shield Policy

Edg360 (“Company”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Shield Policy (“Policy”) explains how we adhere to the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework, and how we collect, use, and disclose personal data received from the European Union (EU) and Switzerland.

Privacy Shield Frameworks

Edg360 complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data transferred from the EU and Switzerland to the United States. Edg360 has certified that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. For more detailed information of our privacy practices, please see our Privacy Policy.

Types of Personal Data Collected

1
User Information We collect personal data that you provide directly to us when you create an account, use our services, or communicate with us. This information may include:
- Name
- Email address
- Billing and shipping information
- Payment information
- Other information you choose to provide
2
Automatically Collected Information When you use our services, we may automatically collect information about your device and usage, including:
- IP address
- Browser type and version
- Operating system
- Access times
- Pages viewed
- Links clicked

Security

We implement a variety of security measures to maintain the safety of your personal data. These measures include:

Encryption of sensitive information
Regular security assessments
Secure data storage solutions
Restricted access to personal data

Data Integrity and Purpose Limitation

Edg360 will only collect and retain personal data that is relevant to the purposes for which it is collected. We will take reasonable steps to ensure that personal data is reliable for its intended use, accurate, complete, and current.

Choices

EU, U.K. and Swiss data subjects have rights to access personal information about them and to limit the use and disclosure of such data. We are committed to respecting these rights. We maintain access controls in place that limit most employees’ ability to access personal data. If data subjects want to update, correct, or delete their information and preferences, or request the removal of their information from publicly available areas, they may do so by sending us a request. In some cases, we may not be able to remove the personal information, in which case we will let the data subject know that we are unable to do so and why.

Binding Arbitration

Under certain conditions, you may invoke binding arbitration for complaints regarding Privacy Shield compliance not resolved by any of the other Privacy Shield mechanisms. For additional information on binding arbitration, see the Privacy Shield Framework: Annex I (Binding Arbitration).

Purpose

We process our customers’ digital content in accordance with instructions and permissions given to us by our business customers. Our business customer fully controls and is responsible for the content that it permits to be delivered using our network. We have no control over our customer’s content that is delivered over our network, and we have no direct relationships with the individuals whose personal information our customers may ask that we process on their behalf.In providing our services and solutions, we collect information pertaining to the delivery of these services to our customers, which could include personal data, or in combination with other data, be used to identify individuals. This information is primarily used by us to provide, maintain, enhance, and protect all of our services and features, to allow us to charge and invoice our customers, and to enforce our terms of service. If the information we collect can be used to identify an individual by itself, or in combination with other information, we treat such information as personal data. However, where we merely transmit, route, switch, or cache digital content on behalf of our business customers, we will rely on our business customers to comply with the legal requirements underlying the Principles with respect to the processing of such digital content.

Use of Personal Data

We use the personal data we collect for various purposes, including:

Providing, operating, and maintaining our services
Processing and completing transactions
Sending notifications and administrative communications
Responding to inquiries and providing customer support
Analyzing and improving our services
Preventing fraudulent activities
Complying with legal obligations

Disclosure to Third Parties

We may share personal information with third party service providers for general business purposes. For example, we may utilize third party payroll and benefits providers, or third parties to assist with contract management or marketing activities. We require that these parties process such information in compliance with this Statement. We maintain contracts with these parties that authorize only a limited use of and limited access to such information, and we require these parties to use commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of such information.We may disclose personal information if required to do so by law or in the good–faith belief that such action is necessary to comply with any applicable state and/or federal laws and regulations (such as U.S. copyright law), or respond to a court order, judicial or other government subpoena warrant, or legal process in the manner required by the requesting entity. If we transfer personal information received under the Privacy Shield to a third party, the third party’s access, use, and disclosure of the personal data must also be in compliance with our Privacy Shield obligations, and we will remain liable under the Privacy Shield for any failure to do so by the third party unless we prove we are not responsible for the event giving rise to the damage.

Access to Personal Data

You have the right to access the personal data we hold about you and to request the correction, amendment, or deletion of inaccurate data. To exercise these rights, please contact us at [Your Contact Information]. We will respond to your request within a reasonable timeframe.

Recourse, Enforcement, and Liability

In compliance with the Privacy Shield Principles, Edg360 commits to resolve complaints about your privacy and our collection or use of your personal data. European Union and Swiss individuals with inquiries or complaints regarding this Policy should first contact Edg360 at [Your Contact Information].Edg360 has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved Privacy Shield complaints concerning data transferred from the EU and Switzerland.

Changes to This Policy

Edg360 may update this Privacy Shield Policy from time to time. We will notify you of any changes by posting the new Policy on this page and updating the effective date. Your continued use of our services after any such changes constitutes your acceptance of the new Policy.

If you have any questions about this Privacy Shield Policy or our privacy practices, please contact us: support@edg.live